Archive for the ‘Internet’ Category

Receive and place wireless or 3G calls from any Android based smartphone with 3CXPhone for Android

Friday, April 22nd, 2011

I have created a telephone extension for my home Asterisk/FreePBX server on my smartphone. This means I can now answer and make calls from my home phone lines when I am away from home as long as I have a Wi-Fi or 3G signal.  Here are the details from the 3CX website:

With 3CXPhone for Android, users can make free phone calls via wireless and 3G (mobile operator permitting). Examples of Android based phones are the HTC Desire, HTC Hero, Sony Ericsson Xperia, X10 Mini and Pro, Samsung Galaxy S and the Google Nexus.3CXPhone for Android works with standards based SIP servers – including 3CX Phone System, Asterisk and popular SIP VoIP Providers. Unlike other “free” Android SIP phones, 3CXPhone is NOT locked down to a particular provider or PBX.

Users can pick and choose their favorite provider or VoIP PBX and switch at any time or use different VoIP providers simultaneously. 3CXPhone is available free of charge for commercial and non profit organizations as well as private users.

“Smart phones will soon be the defacto mobile phone and with a docking station will act as a desk phone in time. A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.” said Nick Galea, CEO, 3CX.  “Smartphone support is a key component of our strategy and the availability of 3CXPhone for Android delivers on this vision”. Nick Galea continued “We chose Android as our first platform – it is rapidly gaining market share because it’s open, standards based, vendor independent and evolving at a rapid pace. Android based Smartphones are available in different form factors and at competitive prices.”3CXPhone for Android is based on SipAgent, a popular SIP phone for Android that 3CX acquired in June 2010. SipAgent users are able to upgrade free of charge to 3CXPhone.

3CXPhone for Android 3CXPhone for Android 3CXPhone for Android

Features include:

  • Fully supports the industry leading SIP standard
  • G711 and GSM codec support
  • Ability to transfer calls
  • Choose between integrated or custom dial pad
  • Record phone calls
  • Force VoIP calls when available – with this feature you can automatically make free VoIP calls take priority over 3G
  • Auto provisioning – SIP PBX’s or VoIP providers can automatically provision 3CXPhone for Android via multicast or HTTP

3CXPhone for Android is available for download here.

Earn More Money! Click here for info or contact Patrick Markham

French and Saunders on One Monthly Bill!

Wednesday, April 13th, 2011

Utility Warehouse customers love their monthly bill.  It’s the only company that gives you breakdowns and costings of ALL your utilities on ONE BILL.  It includes Gas, Electricity, Broadband, Home Phone and Mobile.

One easy bill from Utility Warehouse

Here, French and Saunders compare the merits of their alternative filing systems.  Click on the image.

Switch from an LLU Broadband Provider – Leave TalkTalk, Tiscali & Be

Wednesday, April 13th, 2011

Ofcom, the telecommunications industry watchdog, introduced new legislation last year to make it easier for broadband customers to switch provider and take advantage of new, better deals. However, for the million plus LLU customers, this legislation hasn’t changed much.

What is LLU?

In Local Loop Unbundling (LLU), a provider installs their own equipment in the BT exchange, allowing them to provide broadband direct to the end user. This hardware means that customers can expect faster internet speeds, and Ofcom believes that LLU will bring more competition and innovation to the broadband market.

Why isn’t everyone using LLU?

For one thing, LLU isn’t available to everyone. As more exchanges are unbundled, more people can switch to LLU – some through their current provider, others by switching to an LLU ISP.

Cheaper Utilities with Utility Warehouse. Sign up here or contact Patrick Markham

Unfortunately, LLU providers have also faced a number of service problems; because it uses a different underlying technology to the more common ADSL connection, switching from ADSL to LLU is not always a seamless procedure – some people have been left without any connection at all for weeks on end. Being a relatively new technology has also meant that a few unforeseen problems have cropped up. Migrating away to other providers has also proved to be difficult for customers.

What is the switching process?

People don’t want to get stuck with a provider that they can’t leave; even if they’re happy with the service they still want the option of being able to switch.

Most people now know what a MAC code is. Migration Access Codes allow customers to switch to a new provider without a break in their connection. The use of MAC codes also means that switching has become cheaper as new ISPs just switch the connection over to their service in the local exchange.

LLU MAC codes do exist and increasing numbers of ISPs are now accepting them. They are in a different format to the traditional codes so not all providers will use them. However, having a LLU MAC doesn’t mean you won’t suffer downtime when switching provider.

If you’re switching from LLU back to ADSL, then your new connection will use a completely different technology so you will have to be manually returned to the BT network before your new connection can be set up, and there could be a charge for this.

Even if you want to switch from one LLU provider to another, you’ll still be restricted to those companies currently supplying broadband from your local exchange.

You also need to be aware that if your entire connection is switched over – that includes your line rental – then your phone line will have to be reactivated by BT if you want to return to an ADSL provider.

What if my chosen ISP doesn’t accept LLU MAC codes?

The best way to find out if they’ll accept your LLU MAC is to ask them before-hand by giving them a call.

If they don’t, and you definitely want to go with that provider, then your only option will be to cancel and disconnect your LLU line, and then have a new connection set up by your new ISP, and you will probably have to pay a connection fee for this.

Earn More Money! Click here for info or contact Patrick Markham

CREDIT: http://www.broadbandchoices.co.uk/llu-broadband-migration-and-switching.html

Parents risk being scare-mongered into denying their children internet access

Monday, July 5th, 2010

I am a big advocate of technology and I believe that children should be encouraged to be technology-enabled if they are not going to be left behind in the race for information and social interaction.

Many school children these days have a bigger knowledge of computer-based activities than their parents.  Some parents just let the kids get on with it and others are so paranoid of the potential dangers that they refuse to allow their children to use the internet at all.  Both outlooks are cause for concern.

I have just returned from a seminar at my child’s school.  The accompanying paperwork says that the aim is to “give parents the confidence to be able to enjoy the internet safely”.  This is a commendable aim and exactly what is required.   The trouble is… I have come home somewhat disappointed.

Parents are at risk of being scare-mongered into keeping their children off the internet altogether.  The attendees were bombarded with dozens of statistics about the number of paedophiles and the number of searches for porn and the number of children with internet access.   Many parents attended the session because they were not very computer savvy and already had fears and concerns for their children who were racing ahead on the technology track.

Facebook was repeatedly targeted.  Cyber bullying is a major cause for concern and this was discussed at length.  I agree wholeheartedly that bullying needs to be addressed but banning your child from Facebook is not the answer.  By the end of the session some attending parents were getting very worked up and declaring that it’s plain and simple… “Facebook is pure evil and I wont allow it in my house”.

Of course Facebook is not at all evil.  The evil comes from those who misuse it.  Kids can be so cruel to each other.  Facebook, texting, forums and chat just supply additional mediums for them to express their cruelty.  We need to get the problem the right way up.   We need to address it from the perspective of the cruelty and teach responsibility with social interaction.  It’s too easy to blame the tools.

Another parent said that in her day things were so much easier.  She said that all they had was bullying in the playground and at least they could go home and close the bedroom door and get away from it but these days it’s all around… on the computer and on the phone and you cant get away from it.   I’m proud that my ten year old daughter sees it differently.  She says she would rather be bullied online than at school.  “Because” she says “online you can block them and de-friend them or report them.”  She understands the tools at her disposal and knows how to use them.

I drove home desparate to redress the balance so here’s my rant about the positives of Facebook!   Let’s take bullying in the playground.  If that’s happenning to my children then I have little or no visibility of it.  With Facebook, if I am in my child’s friend list, then I actually get to see who my child is interacting with.  I get to see who their friends are.   I get to see who the nice ones are and which ones we’d rather not invite round for tea!

Children should use the internet.  They should understand how to use Google, how to research and how to use to social and networking tools that are available to them.  Our fear of the internet must not cause us parents to deny our children access to it. 

One comment from a teacher who had been on a child safety course summed it up nicely:  We all know that we can’t live without water but water can kill us if we were to drown in it.  We must not deny our children water; we must teach them to swim.

Recommended reading:
The Child Exploitation & Online Protection Centre
The CEOP’s Think You Know website

BT Network Tunnel damage leaves UK broadband users without internet.

Tuesday, April 7th, 2009

bt-logoBackground
Reliable information seems difficult to get hold of but from what we know it would appear that there was a major incident causing damage to a BT network tunnel 32 metres below ground in the east of London.  At around 2:30 on Saturday afternoon, what BT will only describe as ‘a third party contractor’ working on the Olympic village bored through the network tunnel severing fibre optic and copper cables. [Note that more recent reports have identified BT Openreach as the 'third party contractor'.]

Impact
The damaged main data artery immediately affected vital services such as mobile phone cell sites, remote connections to traffic light signals and emergency services.  Needless to say, phone and broadband services were also affected.

I am an independant computer services technician working in Lincoln and the surrounding area.  I have had dozens of clients call me complaining of their lack of broadband connectivity (their phone services have been unaffected.) Confirmed affected areas that I have had first hand information about include Saxilby, Fiskerton, Sturton-by-Stow, Ingham, Glebe Park, Nettleham and Lincoln city centre.

Some of these clients lost their broadband on Saturday afternoon.  This would appear to be a direct result of the incident as you would expect.  More interestingly, other users had an uninterrupted service over the weekend but have experienced outages during Monday and today (Tuesday.)  This wouild imply that users accross the country are experiencing ‘planned outages’ in order to cope with capacity issues.  The problem is that no one is being advised of these planned outages.  Some BT reports have even denied that anyone outside of east London is affected.

Comment
Clearly such a huge incident is not going to be repaired overnight.  Imagine a colapsed service tunnel 32m below ground.  Construction workers will have to gain access, make safe and repair the area before any access can be granted to telecom engineers.  Once the engineers get on site the repair job is still mamouth.  In the mean time it would appear that the data can be re-routed.  But at what expense?  The capcity appears to be being borrowed from domestic users from what I can see.

If you have been affected by this issue then please leave a message detailing the extent of your outage and the ISP that you use.  Most of my clients use Tiscali Broadband but what about you?  What are you doing about it?  Will you expect to receive compensation from your ISP?

Update (Wednesday morning)
I have just been in touch with my contacts at Tiscali to try and get some more info.  The quote from their technical team is as follows:

“We identified a further issue yesterday morning (Tuesday) relating to the BT outage, there is a further two STM-4 (622Mbps) IPStream pipes down which is around 15% of our (Tiscali’s) overall IPStream capacity so this will be causing some customers to be without service across the UK. BT are working on resolving these two breaks but as there is 1186 cables to be repaired it won’t be a quick fix.”

It’s nice to be told ‘something’ but it begs more questions than it answers.

Update (Good Friday)cable_damage
There are a couple of photos on Flickr now.   The big orange thing is the boring machine cutting through the cable tunnel.  Actually it’s a much tidier job than I’d imagined!  Still, it’s had a huge impact on our broadbnad service.  (Note that I have no way of telling whether these photos genuinely releate to this issue.)

http://www.flickr.com/photos/23919135@N00/

Other Related Stories
The Register  |  BBC News

It’s a great time to start your Tiscali business and have a second income.

Thursday, April 2nd, 2009

tiscali-logoI have a very nice second income from my Tiscali business.  The role involves recommending Tiscali broadband, phone and TV services and recruiting others to do the same.   Several streams of income are generated including a commission for signing up a new account and an ongoing residual income from all the income generated from customer billing.

Now is a great time to sign up and join the team and here’s why.

Tiscali Network have just announced a new and revised pay plan which will take effect from May ’09. 

  • There is a 50% increase for all new product registrations.  That means that we now get £15 for each new product so if you sign someone up with broadband, phone and TV you get £45
  • There is an increased bonus for signing up a new recruit.  Instead of £30 we now get £45
  • The team bonus has risen from 0.75p to £1.00.  This means that for each new customer anywhere in your downline you get a pound.
  • It is now totally free to join!  There is nolonger a £199 charge to graduate from IBA to IBM.  The annual admin fee of £20 has also been scrapped!

tiscali_92x92_make_money2I am on an intensified recruitment drive.  If you want to join my team, get in there early and get a good placement within the matrix.  I am looking for entrepreneurial people who are ‘driven’ and keen to make this business work for them as it does for me.  Training and training materials are all included (free).

Click here for more information (just enter your name and email address – I’m the only one that sees it) or click here to sign up now!

Patrick Markham with Tiscali Network high earners Peter Powderham and Elaine Fishberg

It’s time for broadband on the move!

Saturday, March 14th, 2009

Right, the time has surely come for mobile broadband in my life.  I want to be able to access o2_mobile_broadband_modemthe Internet from my laptop where ever I happen to be.  Whether it’s out and about on client sites or while camping in the top left corner of Wales.

Mobile broadband is now well and truly with us and its popularity is growing at an incredible rate.  It can now boast decent speeds and affordable prices.  In the past the expense just wasn’t worth it.  PC Plus magazine once worked out that you could download 20GB for the price of a semi-detached house!

So which operator is best?  Do I go with O2 (my phone provider) or Vodafone, Orange, T Mobile or 3?

After initial reading in the PC mags I had decided that Vodafone would be the best bet.  My respect for that company changed dramatically after my partner’s experience of Vodafone’s customer service when she tried to get a PAC code.  Read all about it in her blog.

O2 joined the mobile race a little later and it took them a while to get up to speed.  I am now expecting that speed is no longer an issue on their network.  I’m currently favouring O2 as my mobile provider.

Contract or PAYG is the next option to ponder.  Currently around £15/month for a contract or £15/month pay as you go.   Since my usage is going to be sporadic, I reckon that by not using the thing at all for a couple of months will save me £30/year.

That’s it then!  Let’s try an o2 PAYG modem!  A review will no doubt follow.

Update: 23/03/2009 – Got one!  I’ve not put any credit on it yet but the software seems good.  More details to follow.

How to install and Register AVG Anti Virus and AVG Internet Security

Saturday, December 27th, 2008

avgThe aim of this post is to address the most common issues when installing and registering AVG security products.

To begin, simply insert the CD and follow the on screen instructions.  The same software can also be downloaded and installed from the AVG website.  Once installed, you will find that you have a fully working version of the software with a 30 day trial period.

Now you need to license the product.  When you purchased the product you will have been issued with an AVG SALES NUMBER.  What you need to do is to convert this sales number into a LICENSE CODE.

You should visit the AVG website at avg.co.uk  Near the bottom of the page you should click on the link that says Register AVG.  You should now register the product by entering your AVG SALES NUMBER and your personal details.  Once done you will be issued with your LICENSE NUMBER.  This will be displayed on screen and sent to you by email.

If you get a message telling you that your Sales Number is invalid then you need to make sure that you have typed it correctly.  The most common mistake is with the Internet Security product.  You should note that the code begins 80I (that’s capital I for India).  It is often mistaken for a number 1 (one) or lower case L.  It is an I and it stands for Internet Security!

If you experience any further issues then please post your experiences here and I will make sure that readers are updated.

To purchase AVG products at discount prices click here.

Improve your broadband speeds

Friday, December 5th, 2008

bt-faceplateWhenever you report a broadband fault to the Indian customer support team at your ISP you are always told to unplug all your internal wiring and connect your modem to the master socket.  I had heard that you can improve your service a little by connecting to the master socket but I never really thought it could make a huge difference.

Today I know different!  This week I have rewired our house of all its telephone cabling.  We are 4 or 5 miles from the exchange.  Our connection speed was struggling to reach 1MB/s.  The modem is now locked in at a solid 2592KB/s and the online speed checker reports a consistent 2ishMB/s. 

There were a couple of daisy-chained extentions and an external bell.  Its just occured to me that with the old wiring system, the bell wasn’t even broadband-filtered.  Most of the wiring seemed in pretty good condition.

The new BT master socket has a ‘filtered front’ on it.  The Netgear modem sits right next to the socket on a very short length of cable.  The two extension sockets and the external bell all connect to the master socket with top quality cable.  The PCs in the house are supplied with Ethernet CAT5e cable from the Netgear modem/router.

So there we have it.  It really is worth checking your home cabling and seeing what obstacles your broadband signal encounters.  I know several of my clients who have very dodgy wiring under doorways, for example.  You could improve your connection speed no end.

If you are in the Lincoln area and you’d like me to take a look at your installation, get in touch – wwwPatrickMarkham.com

Antivirus XP 2008 Removal – Remove AntivirusXP2008

Monday, July 21st, 2008

AntivirusXP 2008 is the latest aggressive software that tries to lure users into buying paid version of itself by showing fake spyware detection reports and security warnings. Antivirus XP 2008 may be installed through system security holes. It will hijack your homepage and desktop wallpaper, change system settings and disable legitimate antivirus

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