Archive for the ‘Internet’ Category

Parents risk being scare-mongered into denying their children internet access

Monday, July 5th, 2010

I am a big advocate of technology and I believe that children should be encouraged to be technology-enabled if they are not going to be left behind in the race for information and social interaction.

Many school children these days have a bigger knowledge of computer-based activities than their parents.  Some parents just let the kids get on with it and others are so paranoid of the potential dangers that they refuse to allow their children to use the internet at all.  Both outlooks are cause for concern.

I have just returned from a seminar at my child’s school.  The accompanying paperwork says that the aim is to “give parents the confidence to be able to enjoy the internet safely”.  This is a commendable aim and exactly what is required.   The trouble is… I have come home somewhat disappointed.

Parents are at risk of being scare-mongered into keeping their children off the internet altogether.  The attendees were bombarded with dozens of statistics about the number of paedophiles and the number of searches for porn and the number of children with internet access.   Many parents attended the session because they were not very computer savvy and already had fears and concerns for their children who were racing ahead on the technology track.

Facebook was repeatedly targeted.  Cyber bullying is a major cause for concern and this was discussed at length.  I agree wholeheartedly that bullying needs to be addressed but banning your child from Facebook is not the answer.  By the end of the session some attending parents were getting very worked up and declaring that it’s plain and simple… “Facebook is pure evil and I wont allow it in my house”.

Of course Facebook is not at all evil.  The evil comes from those who misuse it.  Kids can be so cruel to each other.  Facebook, texting, forums and chat just supply additional mediums for them to express their cruelty.  We need to get the problem the right way up.   We need to address it from the perspective of the cruelty and teach responsibility with social interaction.  It’s too easy to blame the tools.

Another parent said that in her day things were so much easier.  She said that all they had was bullying in the playground and at least they could go home and close the bedroom door and get away from it but these days it’s all around… on the computer and on the phone and you cant get away from it.   I’m proud that my ten year old daughter sees it differently.  She says she would rather be bullied online than at school.  “Because” she says “online you can block them and de-friend them or report them.”  She understands the tools at her disposal and knows how to use them.

I drove home desparate to redress the balance so here’s my rant about the positives of Facebook!   Let’s take bullying in the playground.  If that’s happenning to my children then I have little or no visibility of it.  With Facebook, if I am in my child’s friend list, then I actually get to see who my child is interacting with.  I get to see who their friends are.   I get to see who the nice ones are and which ones we’d rather not invite round for tea!

Children should use the internet.  They should understand how to use Google, how to research and how to use to social and networking tools that are available to them.  Our fear of the internet must not cause us parents to deny our children access to it. 

One comment from a teacher who had been on a child safety course summed it up nicely:  We all know that we can’t live without water but water can kill us if we were to drown in it.  We must not deny our children water; we must teach them to swim.

Recommended reading:
The Child Exploitation & Online Protection Centre
The CEOP’s Think You Know website

BT Network Tunnel damage leaves UK broadband users without internet.

Tuesday, April 7th, 2009

bt-logoBackground
Reliable information seems difficult to get hold of but from what we know it would appear that there was a major incident causing damage to a BT network tunnel 32 metres below ground in the east of London.  At around 2:30 on Saturday afternoon, what BT will only describe as ‘a third party contractor’ working on the Olympic village bored through the network tunnel severing fibre optic and copper cables. [Note that more recent reports have identified BT Openreach as the 'third party contractor'.]

Impact
The damaged main data artery immediately affected vital services such as mobile phone cell sites, remote connections to traffic light signals and emergency services.  Needless to say, phone and broadband services were also affected.

I am an independant computer services technician working in Lincoln and the surrounding area.  I have had dozens of clients call me complaining of their lack of broadband connectivity (their phone services have been unaffected.) Confirmed affected areas that I have had first hand information about include Saxilby, Fiskerton, Sturton-by-Stow, Ingham, Glebe Park, Nettleham and Lincoln city centre.

Some of these clients lost their broadband on Saturday afternoon.  This would appear to be a direct result of the incident as you would expect.  More interestingly, other users had an uninterrupted service over the weekend but have experienced outages during Monday and today (Tuesday.)  This wouild imply that users accross the country are experiencing ‘planned outages’ in order to cope with capacity issues.  The problem is that no one is being advised of these planned outages.  Some BT reports have even denied that anyone outside of east London is affected.

Comment
Clearly such a huge incident is not going to be repaired overnight.  Imagine a colapsed service tunnel 32m below ground.  Construction workers will have to gain access, make safe and repair the area before any access can be granted to telecom engineers.  Once the engineers get on site the repair job is still mamouth.  In the mean time it would appear that the data can be re-routed.  But at what expense?  The capcity appears to be being borrowed from domestic users from what I can see.

If you have been affected by this issue then please leave a message detailing the extent of your outage and the ISP that you use.  Most of my clients use Tiscali Broadband but what about you?  What are you doing about it?  Will you expect to receive compensation from your ISP?

Update (Wednesday morning)
I have just been in touch with my contacts at Tiscali to try and get some more info.  The quote from their technical team is as follows:

“We identified a further issue yesterday morning (Tuesday) relating to the BT outage, there is a further two STM-4 (622Mbps) IPStream pipes down which is around 15% of our (Tiscali’s) overall IPStream capacity so this will be causing some customers to be without service across the UK. BT are working on resolving these two breaks but as there is 1186 cables to be repaired it won’t be a quick fix.”

It’s nice to be told ‘something’ but it begs more questions than it answers.

Update (Good Friday)cable_damage
There are a couple of photos on Flickr now.   The big orange thing is the boring machine cutting through the cable tunnel.  Actually it’s a much tidier job than I’d imagined!  Still, it’s had a huge impact on our broadbnad service.  (Note that I have no way of telling whether these photos genuinely releate to this issue.)

http://www.flickr.com/photos/23919135@N00/

Other Related Stories
The Register  |  BBC News

It’s a great time to start your Tiscali business and have a second income.

Thursday, April 2nd, 2009

tiscali-logoI have a very nice second income from my Tiscali business.  The role involves recommending Tiscali broadband, phone and TV services and recruiting others to do the same.   Several streams of income are generated including a commission for signing up a new account and an ongoing residual income from all the income generated from customer billing.

Now is a great time to sign up and join the team and here’s why.

Tiscali Network have just announced a new and revised pay plan which will take effect from May ’09. 

  • There is a 50% increase for all new product registrations.  That means that we now get £15 for each new product so if you sign someone up with broadband, phone and TV you get £45
  • There is an increased bonus for signing up a new recruit.  Instead of £30 we now get £45
  • The team bonus has risen from 0.75p to £1.00.  This means that for each new customer anywhere in your downline you get a pound.
  • It is now totally free to join!  There is nolonger a £199 charge to graduate from IBA to IBM.  The annual admin fee of £20 has also been scrapped!

tiscali_92x92_make_money2I am on an intensified recruitment drive.  If you want to join my team, get in there early and get a good placement within the matrix.  I am looking for entrepreneurial people who are ‘driven’ and keen to make this business work for them as it does for me.  Training and training materials are all included (free).

Click here for more information (just enter your name and email address – I’m the only one that sees it) or click here to sign up now!

Patrick Markham with Tiscali Network high earners Peter Powderham and Elaine Fishberg

It’s time for broadband on the move!

Saturday, March 14th, 2009

Right, the time has surely come for mobile broadband in my life.  I want to be able to access o2_mobile_broadband_modemthe Internet from my laptop where ever I happen to be.  Whether it’s out and about on client sites or while camping in the top left corner of Wales.

Mobile broadband is now well and truly with us and its popularity is growing at an incredible rate.  It can now boast decent speeds and affordable prices.  In the past the expense just wasn’t worth it.  PC Plus magazine once worked out that you could download 20GB for the price of a semi-detached house!

So which operator is best?  Do I go with O2 (my phone provider) or Vodafone, Orange, T Mobile or 3?

After initial reading in the PC mags I had decided that Vodafone would be the best bet.  My respect for that company changed dramatically after my partner’s experience of Vodafone’s customer service when she tried to get a PAC code.  Read all about it in her blog.

O2 joined the mobile race a little later and it took them a while to get up to speed.  I am now expecting that speed is no longer an issue on their network.  I’m currently favouring O2 as my mobile provider.

Contract or PAYG is the next option to ponder.  Currently around £15/month for a contract or £15/month pay as you go.   Since my usage is going to be sporadic, I reckon that by not using the thing at all for a couple of months will save me £30/year.

That’s it then!  Let’s try an o2 PAYG modem!  A review will no doubt follow.

Update: 23/03/2009 – Got one!  I’ve not put any credit on it yet but the software seems good.  More details to follow.

How to install and Register AVG Anti Virus and AVG Internet Security

Saturday, December 27th, 2008

avgThe aim of this post is to address the most common issues when installing and registering AVG security products.

To begin, simply insert the CD and follow the on screen instructions.  The same software can also be downloaded and installed from the AVG website.  Once installed, you will find that you have a fully working version of the software with a 30 day trial period.

Now you need to license the product.  When you purchased the product you will have been issued with an AVG SALES NUMBER.  What you need to do is to convert this sales number into a LICENSE CODE.

You should visit the AVG website at avg.co.uk  Near the bottom of the page you should click on the link that says Register AVG.  You should now register the product by entering your AVG SALES NUMBER and your personal details.  Once done you will be issued with your LICENSE NUMBER.  This will be displayed on screen and sent to you by email.

If you get a message telling you that your Sales Number is invalid then you need to make sure that you have typed it correctly.  The most common mistake is with the Internet Security product.  You should note that the code begins 80I (that’s capital I for India).  It is often mistaken for a number 1 (one) or lower case L.  It is an I and it stands for Internet Security!

If you experience any further issues then please post your experiences here and I will make sure that readers are updated.

To purchase AVG products at discount prices click here.

Improve your broadband speeds

Friday, December 5th, 2008

bt-faceplateWhenever you report a broadband fault to the Indian customer support team at your ISP you are always told to unplug all your internal wiring and connect your modem to the master socket.  I had heard that you can improve your service a little by connecting to the master socket but I never really thought it could make a huge difference.

Today I know different!  This week I have rewired our house of all its telephone cabling.  We are 4 or 5 miles from the exchange.  Our connection speed was struggling to reach 1MB/s.  The modem is now locked in at a solid 2592KB/s and the online speed checker reports a consistent 2ishMB/s. 

There were a couple of daisy-chained extentions and an external bell.  Its just occured to me that with the old wiring system, the bell wasn’t even broadband-filtered.  Most of the wiring seemed in pretty good condition.

The new BT master socket has a ‘filtered front’ on it.  The Netgear modem sits right next to the socket on a very short length of cable.  The two extension sockets and the external bell all connect to the master socket with top quality cable.  The PCs in the house are supplied with Ethernet CAT5e cable from the Netgear modem/router.

So there we have it.  It really is worth checking your home cabling and seeing what obstacles your broadband signal encounters.  I know several of my clients who have very dodgy wiring under doorways, for example.  You could improve your connection speed no end.

If you are in the Lincoln area and you’d like me to take a look at your installation, get in touch – wwwPatrickMarkham.com

Gem Lifestyle pre-launch period extended until October 30th.

Monday, September 1st, 2008

Gem Lifestyle’s Senior Executive and Founder, Mark Campbell, has just announced that there will be a four week delay in the launch of the eagerly awaited Gem Island, the online gaming and entertainment virtual world.  The new launch date will now be October 30th 2008 instead of September 30th.

Mark Campbell is keen to ensure that the company is 100% ready before it goes live.  Delays have been caused by ‘the August period’ where things have not happened as fast as first hoped.  Mark also announced that the 30 Euro Pre Associate fee will not be collected.  Instead the full amount, E275, will be collected on launch.

Other exciting news includes the confirmation that Gem Lifestyle will have a stand at the ICE show in Jan 2009 in London.  ICE is probably the biggest gaming exhibition in the world.

The 4 week extension of the Pre Associate phase does of course mean that there is more time for Network Marketing associates to grow their teams and step up their recruiting.  Pre Associates should sign up at winner.gemlifestyle.biz

Work from Home Business Opportunity in Internet Gaming.

Monday, August 25th, 2008
This opportunity will never repeat itself…I would like to invite you to take a look at GEM Lifestyle, the most dynamic and exciting business idea of its time. I am working with MLM leaders including Peter Powderham, Elaine Fishberg and Shush Arya on this project.View a Free Video at http://winner.gemlifestyle.biz

At GEM Island, a virtual 3D world, you will be able to access exciting interactive entertainment and socially network like never before. The entertainment activities will include:

- 3D casinos
- Skill games
- Worldwide lottery and scratch cards
- Stock market games
- Virtual football, horse racing & motor racing

The great thing is you will be able to access these activities anytime with your mobile phone as well as using the internet.

Gem are dedicated to making history by combining leading edge Web 3.0 technology and the power of Network Marketing.

Become a Pre-Associate today for just €30 and you will get your own turn key business building website and wealth creation system. This will secure your place in the forthcoming launch programme and will also allow you to access a unique back office management system to monitor your business.

Sign up as a Pre-Associate here

At the moment, a tidal wave of interest is sweeping the Internet; You have found yourself in the right place, at the right time, and in a position to grow your business so fast, it will take your breath away!If you need more help or information, please contact me direct on Tel: 07739 898007 or Email me at patrick@markham.ph

Warmest regards,

Patrick Markham

 

 

 

Antivirus XP 2008 Removal – Remove AntivirusXP2008

Monday, July 21st, 2008

AntivirusXP 2008 is the latest aggressive software that tries to lure users into buying paid version of itself by showing fake spyware detection reports and security warnings. Antivirus XP 2008 may be installed through system security holes. It will hijack your homepage and desktop wallpaper, change system settings and disable legitimate antivirus

digg story

AntiVirusXP2008 – Dont buy it!

Monday, July 21st, 2008
PatrickMarkham.com PC Repair, Lincoln

PatrickMarkham.com

The latest nuisance to hit my clients’ computers is AntiVirusXP2008 (or AntiVirX08).  It claims to be a genuine Anti Virus tool.  It is in fact a very misleading piece of malware that reports that you have heaps of viruses and that the only way to get rid of them is to purchase the AntiVirusXP2008 tool.  Don’t be tempted!

It brings with it plenty of viruses causing anything from pop-ups to blue screens.  The application is not uninstallable using its own ‘uninstall routine’ and indeed using Add/Remove in Control Panel.

Quite how it is to be completely removed is still work in progress as far as I am concerned.  The instructions on the Symantec site help get rid of the necessary registry entries and I can get rid of the viruses but I’m still left with the PCs occasionally ‘blue-screening’.

UPDATE
I have learnt that the ‘blue screening’ is not in fact blue screening.  Its just a desktop image made to look like a blue screen.

I have also found that my tool of choice for removal of this virus is AVG Anti-Virus.   Ask me for a copy or buy it on ebay using this link.

FURTHER UPDATE
This virus is still around and it gets cleverer.  The latest version that I am dealing with calls itself ANTI VIRUS 360.  A bold move that rips off the respected Norton’s product name.  This edition of the pesky software appears to modify the Google page.  It tells you that you have an unregistered copy of Anti Virus 360 and Google recommends that you purchase it.  There are other sites that it wont even give you access to.  Instead you get a message that tells you that your PC is under threat and that you such purchase this malicious software.

I’m still finding that the quickest, cheapest and easiest way to get rid of this nuisance is to format and reinstall everything from scratch.  It’s the only way I can be sure… unless you know better?